Saturday, 26 December 2015

How to Fix WindowsUpdateFailure3 error?

Please try to manually reset the Windows Updates Components and check if that helps fix the issue.

a) Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.

b) Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
c) Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
d) Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
e) Type Exit in the Command Prompt to close it.

Tuesday, 23 December 2014

Clear Reliability History logs in Action Center

How to clear Reliability History or Logs report details under the Maintenance section of the Action Center?

The Reliability Monitor shows a timeline of software and hardware changes, application failures, and shutdown problems.  The Windows 7 version collects the data using WMI (Windows Management Interface) and this explains why there is no executable such as resmon. WMI also enables you to collect reliability data using Windows PowerShell scripts. 

How to Reset the Reliability Monitor's History?

Let us suppose that you wish to start again and clear the Reliability Monitor's history; this is how to do it:
a.       You need to locate the RAC folder, it's usually at:
C: \ProgramData\Microsoft\RAC
b.      Decide whether you want to preserve the data, if so then copy or backup the PublishedData and StateData sub-folders.
c.       Select all the files in the C: \ProgramData\Microsoft\RAC\PublishedData folder.  Right-click and delete.
d.      Repeat for C: \ProgramData\Microsoft\RAC\StateData.
e.      Now that you have reset the Reliability Monitor it will start recording new data automatically.

Friday, 31 October 2014

Delete leftover icons in the notification area in Windows

You can use CCleaner the FREE version:

https://www.piriform.com/ccleaner/download

Once you download and install it or you got the portable version then open CCleaner.

Now in Cleaner tab check the box for "Tray Notifications Cache" under "advanced"  then Click "OK" then run the cleaner.

After that close all the open programs then press Ctrl and Alt and Delete button on your keyboard to go to Task Manager .

Go to Processes Tab and find a process called "explorer.exe".

Select it and then click on End Process. This will shut down your task bar but don't worry, you can bring it back again by going to File menu in Task Manager again then select  New Task (Run...) then type in explorer.exe then click OK.

That is all. Now they all should be gone.

Monday, 20 October 2014

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Device manager devices problem. The problem is "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)."

Solution:

1. Click Start

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, and then click All Programs.

2. Click Accessories, and then click Run.

3. Type regedit, and then click OK.

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If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

4. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

5. In the right pane, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.

6. On the Edit menu, click Delete.

7. When you are prompted to confirm the deletion, click Yes.

8. In the right pane, click LowerFilters.

Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.

9. On the Edit menu, click Delete.

10. When you are prompted to confirm the deletion, click Yes.

11. Exit Registry Editor.

12. Restart the computer.

More detail, you can refer this KB:

http://support.microsoft.com/kb/982116

Wednesday, 9 July 2014

How do I change to single click in Windows 7?

It is very easy to do. Go to my Computer then press Alt and T to bring Tools menu then go to Folder Options then in General Tab in Click items as follows section choose the Single click to open an item then click apply then OK!

Samsung Laptop battery is set up to charge to 80%. How do I change it to charge 100%?

Answer: Go to "Start Menu" then click on All programs then select Samsung > Battery Life Extender > Battery Life Extender . Click "yes" if prompted. When the program launches you should have the option to go back and forth between 100% and 80% on your battery. Problem Solved!

Saturday, 15 March 2014

How To Fix Code 32 Errors

"A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)"

Code 32 errors are usually caused when the start type for the hardware device's driver is disabled in the registry.

Error Code 32 Troubleshooting

  1. Restart your computer if you haven't already restarted it at least once after seeing the Code 32 error. There's always the chance that the error Code 32 you're seeing on a device was caused by a temporary problem with the hardware.
  2. Did you install a device or make a change in Device Manager just before the Code 32 error appeared? If so, it's likely that the change you made caused the Code 32 error.

    Undo the change if you can, restart your computer, and then check again for the Code 32 error.

    Depending on the changes you made, some solutions might include:
    • Remove or reconfigure the newly installed device.
    • Roll back the driver to a version prior to your update.
    • Use System Restore to undo recent Device Manager related changes.
     
  3. Delete the UpperFilters and LowerFilters registry values. One common cause of Code 32 errors is the corruption of two registry values in the DVD/CD-ROM Drive Class registry key.


    1. Click on the Start button. If you're using Windows XP, also click on Run.
    2. In the search box (Windows 7 and Windows Vista) or the Run text box (Windows XP) type regedit and click OK or press the ENTER key. This will open the Registry Editor program. Important: Changes to the registry are made in these steps. Take care in making only the changes outlined below. While it's not a necessary step to complete this process, I recommend that you play it safe by backing up the registry keys you're modifying.
    3. Locate the HKEY_LOCAL_MACHINE folder under Computer/My Computer and click the |> or (+) icon next to the folder name to expand the folder.
    4. Continue to expand folders until you reach the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class registry key.
    5. Click on the |> or (+) icon next to the Class key to expand it. You should see a long list of subkeys open up under Class that look something like this: {4D36E965-E325-11CE-BFC1-08002BE10318}.
      Note: Each 32-digit subkey is unique and corresponds to a particular type, or class, of hardware in Device Manager.
    6. Determine the Correct Class GUID for the Hardware Device. Using below table, find the correct Class GUID corresponding to the type of hardware that you're seeing the Device Manager error code for.

      Popular Device Class GUIDs

      Class GUID Device Description
      CDROM 4D36E965-E325-11CE-BFC1-08002BE10318 CD/DVD/Blu-ray drives
      DiskDrive 4D36E967-E325-11CE-BFC1-08002BE10318 Hard drives
      Display 4D36E968-E325-11CE-BFC1-08002BE10318 Video adapters
      FDC 4D36E969-E325-11CE-BFC1-08002BE10318 Floppy controllers
      FloppyDisk 4D36E980-E325-11CE-BFC1-08002BE10318 Floppy drives
      HDC 4D36E96A-E325-11CE-BFC1-08002BE10318 Hard drive controllers
      HIDClass 745A17A0-74D3-11D0-B6FE-00A0C90F57DA Some USB devices
      1394 6BDD1FC1-810F-11D0-BEC7-08002BE2092F IEEE 1394 host controller
      Image 6BDD1FC6-810F-11D0-BEC7-08002BE2092F Cameras and scanners
      Keyboard 4D36E96B-E325-11CE-BFC1-08002BE10318 Keyboards
      Modem 4D36E96D-E325-11CE-BFC1-08002BE10318 Modems
      Mouse 4D36E96F-E325-11CE-BFC1-08002BE10318 Mice and pointing devices
      Media 4D36E96C-E325-11CE-BFC1-08002BE10318 Audio and video devices
      Net 4D36E972-E325-11CE-BFC1-08002BE10318 Network adapters
      Ports 4D36E978-E325-11CE-BFC1-08002BE10318 Serial and parallel ports
      SCSIAdapter 4D36E97B-E325-11CE-BFC1-08002BE10318 SCSI and RAID controllers
      System 4D36E97D-E325-11CE-BFC1-08002BE10318 System buses, bridges, etc.
      USB 36FC9E60-C465-11CF-8056-444553540000 USB host controllers and hubs


      For example, let's say your DVD drive is showing a Code 39 error in Device Manager. According to the list above, the GUID for CD/DVD devices is 4D36E965-E325-11CE-BFC1-08002BE10318. Once you know this GUID, you can continue to Step 7.
    7. Click the registry subkey corresponding to the device's Class GUID that you determined in the last step.

      In the results that appear on the window on the right, locate the UpperFilters and LowerFilters values.

      Note: If you don't see either registry values listed, this solution isn't for you. Double check that you're looking at the correct device class but if you're sure you are, you'll have to try a different solution: How to Fix Device Manager Error Codes.
      Note: If you only see one or the other value, that's fine. Just complete Step 9 or Step 10 below.
    8. Right-click on UpperFilters and choose Delete.
    9. Choose Yes to the "Deleting certain registry values could cause system instability. Are you sure you want to permanently delete this value?" question.
    10. Repeat Step 9 with the LowerFilters value.

      Note: You might also see an UpperFilters.bak or LowerFilters.bak value but you do not need to delete either of these. Deleting them probably won't hurt anything but neither one is causing the Device Manager error code you're seeing.
    11. Close Registry Editor.
    12. Restart your computer.
    13. Check to see if deleting the UpperFilters and LowerFilters registry values solved your problem.

    If you've completed these steps due to a Device Manager error code, you can view the device's status to see if the error code is gone. If you're here because of a missing DVD or CD drive, check Computer or My Computer and see if your drive has reappeared.

    Important: It may be necessary to reinstall any programs designed to utilize the device you've removed the UpperFilters and LowerFilters values for. For example, if you removed these values for the DVD/CD device, you may have to reinstall your DVD burning software.

    Tips:

    Do you still have a yellow exclamation mark in Device Manager even after removing the UpperFilters and LowerFilters values in the registry?

    I recommend returning to the troubleshooting information for your error code and proceeding with some other ideas. Most Device Manager error codes have several possible solutions.

    Having trouble using the registry, finding the correct Class GUID for your device, or deleting the UpperFilters and LowerFilters values? See Get More Help for information about contacting me on social networks or via email, posting on tech support forums, and more.


  4. Reinstall the drivers for the device. Uninstalling and then reinstalling the drivers for the device is another likely solution to a Code 32 error. This should correctly reset the start type in the registry.

    Important: If a USB device is generating the Code 32 error, uninstall every device under the Universal Serial Bus controllers hardware category in Device Manager as part of the driver reinstall. This includes any USB Mass Storage Device, USB Host Controller, and USB Root Hub.

    Note: Correctly reinstalling a driver, as in the instructions linked above, is not the same as simply updating a driver. A full driver reinstall involves completely removing the currently installed driver and then letting Windows install it over again from scratch.
  5. Update the drivers for the device. Installing the latest drivers from the manufacturer for a device with the Code 32 error is another possible fix for this problem.
  6. Manually change the driver's start type in the registry. This is the most direct solution to the Code 32 error and should fix the problem if the previous three troubleshooting steps didn't work.

    Note: This will likely be the fix if you find the driver's start type in the registry as 0x00000004 which means that it's disabled. The correct start type depends on the driver. For example, cdrom should have a start type of 0x00000001.
  7. Replace the hardware. As a last resort, you might need to replace the hardware that has the Code 32 error.

    While not very likely, it is also possible that the device is not compatible with your version of Windows. This might be an issue if the hardware with the Code 32 error was manufactured many years ago or if your operating system is several versions old. You can reference the Windows HCL if you think this might be a possibility.

    Note: If you're sure that the hardware itself isn't the cause of this particular Code 32 error, you could try a repair install of Windows. If that's not successful, you could then try a clean install of Windows. I don't recommend doing either of those before you try replacing the hardware, but you may have to give them a shot if you're out of other options.

 

Monday, 3 March 2014

How To Prevent and Solve "Not Responding Problem" in Windows For FireFox and Internet Explorer!

The "Not Responding" problem for Internet Explorer and other programs is a common problem for windows PCs.

I personally do not recommend Internet Explorer as there is NO FIX for the problem and it crashes even if you disable everything because of DEP and also it is NOT a very safe to use!



For FireFox, I had same problem and one way to avoid this happening is to turn off following from Firefox options (Press alt and T then from Tools menu go to options):

in Advance tab:

under general settings un check:

  • "use hardware acceleration when available"
under Data Choices settings un check:

  • "Telemetry"
  • "FireFox Health Report"
  • "Crash Reporter"
Under Network tab:

  • Go to connection "Settings" then choose No Proxy.


Also make sure that your plug ins and add-ons are up to date.



Consider running less programs at same time depending on your system specification. Reduce your start up programs as much as you can and make sure that your system is clean. Check your computer regularly for viruses, malware and spyware!



Also disc de-fragment and clean up can also help to prevent this problem in future.



For Internet Explorer consider running following Fix it tools:

http://support.microsoft.com/mats/ie_freezes_or_crashes/



http://support.microsoft.com/mats/ie_performance_and_safety/



OR reset your Internet Explorer Settings:

http://support.microsoft.com/kb/923737/en-us 

Friday, 13 December 2013

Tip: Use Microsoft Fixit tools to improve your PC Performance, Security and Power Usage!

Fix Windows system performance problems on slow Windows computers
Automatically troubleshoot and repair Windows performance problems. Improve, optimize and speed up Windows computers and make slow running PCs faster:
http://support.microsoft.com/mats/slow_windows_performance/en-us

Fix broken desktop shortcuts and common system maintenance tasks
Automatically diagnose and repair problems with broken or not working desktop shortcuts and synchronize the system clock when a wrong time is displayed:
http://support.microsoft.com/mats/system_maintenance_for_windows/en-us

Fix power consumption problems and extend the laptop battery life
Automatically detect and set Windows power options that affect computer power usage. Improve the laptop battery life with the right Windows power plan.
http://support.microsoft.com/mats/windows_battery_power_settings/en-us

Fix Internet Explorer add-on problems when IE hangs or freezes
Automatically troubleshoot Internet Explorer problems when the browser crashes, freezes, hangs or stops responding caused by IE browser add-ons.
http://support.microsoft.com/mats/ie_freezes_or_crashes/en-us

Fix security issues to protect and secure Windows automatically
Diagnose and repair Windows security problems by turning on UAC, DEP protection, Windows Firewall and other Windows security options and features.
http://support.microsoft.com/mats/windows_security_diagnostic/en-us

Automatically fix Windows security settings to keep your PC safe
Diagnose and fix Windows security settings for IE, Windows firewall, group policy, Registry, UAC; check Windows Update and antivirus software status.            
http://support.microsoft.com/mats/Malware_Prevention/en-us

Fix Internet Explorer issues to make IE fast, safe and stable
Diagnose and repair ie problems that make ie slow, not secure, unstable or crash, caused by add-ons not working or inappropriate security settings.
http://support.microsoft.com/mats/ie_performance_and_safety/en-us

Thursday, 17 October 2013

How To Shut Down Narrator And Magnifier?

  1. From Start Menu, Go to Control Panel (View: Category)
  2. Then click on "Ease of Access" then under "Ease of Access Section", click on "Optimize Visual Display"
  3. Then under "Hear text and descriptions read aloud", uncheck check box for "Turn on Narrator".
  4. Then also uncheck the check box for "turn on magnifier" under "make things on screen larger section" then click on "apply" then "OK".


There are also many other features that you can disable or enable from here. Google+

How To Fix Error Message 1203 On Dell Printer 926


You might be able to find an answer here:

http://answers.yahoo.com/question/index?qid=20091012063733AAnkO8i
OR
http://www.fixyourownprinter.com/forums/printer/48161
OR
http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/fix-error-1203-for-printer-926/e9af63c0-abb2-4a07-bf81-e0f88a716dd1
OR

Please follow the steps below to reset the printer:
  1. Turn off the printer power.
  2. Disconnect the printer power brick and wait for 10 seconds.
  3. While holding down the Start and Cancel buttons, re-insert the printer power brick.
  4. Hold the Start and Cancel buttons until the power LED begins blinking and the printer shuts itself off.
  5. Turn on the printer power.
  6. The printer will be in the initial setup mode and you will need to choose a language, country, and enter the date and.
OR
Other solutions found on the net:
Error 1203 is a very interesting error code. Here is what I found out about error 1203
It's mean your cartridges overflow even from brand new cartridges after a several prints or right after you refilled the cartridges. Check to see if ink are smeared on the holder where the contact panel with the cartridge. I have the same problem which I think Lexmark have a problem and overlook.

Solution:
I use the Kleenex with a few drops of water to dampen and clean off those contact on the holder and my printer work again.
The refill ink work very well if you let it sit 24 hrs. Then before you print anything, you should run aligned the cartridges a couple times then run clean cartridges a couple times.
Print the test page to see how it's look and way you go.
Be sure not to leave any debris of Kleenex on those holder contact panel.

Friday, 4 October 2013

How To Disable Speech Recognition From Startup on Windows 7!


Make sure that you are NOT in Classic Mode in Control Panel, So go to Control Panel having said that then click on Ease of Access, then click on "speech recognition"

Now on the sidebar on the left hand side, there should be a link to "Advanced Speech Options" , it should be above "Text to Speech" link.

Now click on it then in speech recognition tab, in user settings un-check the box for start up or change anything you want!

It is very simple but most people don't know how to do it!
Hope that above helps.

Wednesday, 21 August 2013

Make FireFox Faster and Lower Memory Usage!

New tip for FireFox fans:

First you will need to open the FireFox browser, then press Alt and T to bring Tools menu then select Options from the menu. Now go to Advance tab then go to Data Choices tab and uncheck all check boxes for Enabling telemetry, FireFox Health Report and Crash Reporter then click OK.
Note: I assume that your Firefox and all of your add-ons are up-to-date and they are working properly without any crashes. If you are experiencing problem then it is better to leave these options checked until the problem is resolved by either updates or uninstalling few add-ons.

Saturday, 20 July 2013

HTTPS Every where!

HTTPS everywhere for both FireFox and Chrome browsers:
https://www.eff.org/https-everywhere
It is highly recommended for secure browsing on websites like Facebook, Google and etc. where they also provide secure connections when you want to log in or enter your confidential information. I have used this add-on for while now and It is very good. I had no problems with it.

Tuesday, 25 June 2013

Windows Defragment Tool Alternative! Optimise Your Hard Drive Further Using Smart Defrag!

Tired of Windows defragment tool or feel that your PC is still running slow after defragmenting your hard drive. If this is true then I recommend Smart defrag software for defragmenting and optimising your hard drive. It is very effective and fast. You can download the portable version from here:
http://portableapps.com/apps/utilities/smart_defrag_portable
Tip: If you are planning to use Smart Defrag, then make sure that you will NOT use Windows defragment tool anymore. Make sure that the Windows defragment tool is not scheduled to run.

Thursday, 23 May 2013

Cloud Anti-Virus Programs Are Also Useful For Double Checking Whether Your PC is Infected OR Not!

Here are some cloud based anti-virus programs:
Hitman Pro
http://www.surfright.nl/en/downloads/
Prevx ( No Longer Available )
http://www.prevx.com/
Note: The Prevx is no longer available for free therefore just use Hitman Pro instead!
They are good for double checking if you are not infected!
Tips: You could use Hitman Pro trial license to remove anything it finds for FREE for certain period of time.

Sunday, 21 April 2013

Speed up your PC using Following Simple Steps!

1. Get a proper anti-virus and anti-spyware protection for your PC such as Avast Free anti-virus (Highly recommended). http://safeworldwidewebsurfing.blogspot.co.uk/p/anti-viruses.html
2. Get a proper anti-spyware program that can remove spyware, trackers etc. by performing scans daily or weekly basis. http://safeworldwidewebsurfing.blogspot.co.uk/p/anti-spywares.html
3. Get an extra protection against spyware and malware etc by using Spywareblaster and Firefox as your browser. http://safeworldwidewebsurfing.blogspot.co.uk/p/anti-spywares.html
4. Get an anti-malware program to protect your PC against new malwares on the web. It is recommended to use Malwarebytes anti-malware. http://safeworldwidewebsurfing.blogspot.co.uk/p/anti-malwares_4.html
5. Make sure that your firewall is on at all times whether you are online or offline. It is recommended use at least windows firewall or better alternative such as Comodo Firewall. http://safeworldwidewebsurfing.blogspot.co.uk/p/firewalls.html
6. Protect your PCs at home using Free DNS services such as Norton DNS. http://safeworldwidewebsurfing.blogspot.co.uk/p/opendns-has-also-great-free-service-to.html
7. Uninstall programs that you do not use or rarely use such as toolbars, unwanted programs installed by PC manufacturer, Registry cleaners, speed up PC programs etc.
8. Make sure that your Windows and all your drivers are up-to-date. Check your PC manufacturer website for driver and bios updates regularly.
9. Perform Disc clean up and de-fragment regularly depending on your PC usage.
8. Get Rid of junk files on your PC using Ccleaner. http://safeworldwidewebsurfing.blogspot.co.uk/2012/08/best-free-available-to-get-rid-of-junk.html
9. Use recommended add-ons on this blog for firefox, for better and safer web experience. http://safeworldwidewebsurfing.blogspot.co.uk/p/add-ons.html
10. Use msconfig to disable unwanted programs at start up such as google update, itune helper etc..
11. Check your disc for errors if your PC has been used a lot or it is old.
12. Do not install programs that are not safe or you do not trust.
13. Make sure that all your programs are up-to-date such as adobe flash player, java, pdf readers, browser etc.
14. Use Foxit reader (portable version) instead of adobe reader.
15. Use 7zip portable version instead of winzip or winrar.
16. Use Wise disc cleaner and registry cleaner portable versions for further PC tune up.
17. Visit my speed up your PC page for more tips and tricks and more information. http://safeworldwidewebsurfing.blogspot.co.uk/p/speed-up-your-pc.html
18. Turn off unused windows features such as tablet pc, windows gadgets, windows media player (I use VLC media player portable version instead)and XPS related stuff if you do not use.
19. Use autorun tool in my earlier posts to speed up your boot time. http://safeworldwidewebsurfing.blogspot.co.uk/2013/04/slow-start-up.html
20. Use Rapport for safer online banking etc. http://safeworldwidewebsurfing.blogspot.co.uk/2012/08/safe-online-banking.html
21. http://safeworldwidewebsurfing.blogspot.co.uk/2013/01/new-ways-to-speed-up-your-pc.html
22. Run System File Checker through command prompt (Run it as admin) by typing sfc /scannow
23. Only install programs you need and use. Use custom installation and install your programs in different partition as much as you can. Leave drive C: alone. Create partition with reasonable amount of storage. For example if your hard drive space is 750 GB then around 80 GB should be enough for all your files and programs. Try not to install too many programs in drive C.
24. Save all your files in different partition, probably in same partition as your programs. Do not save any files in drive C and keep it clean at all time. Make sure that it is DE-fragmented.
25. Avoid saving too much files (Specially media files) on your PC. Save them as much as you can in External hard drive or use free online storage like Dropbox!!
26. Avoid installing and uninstalling too much during short period, this can cause your PC to slow down during start up and specially when shutting down.
27. Hide unused fonts (unnecessary fonts) from control panel to speed up your boot time.

Please do not hesitate to ask questions regarding my tips or if you have any new tips.
Please remember that spam comments will be removed for your own safety. Please share, support and provide feedback. Thank You!

Thursday, 11 April 2013

Microsoft Answers!

Find me on Microsoft Answers, I have joined this website since 2006 and Provided guidance for Windows related problems. This is what I do in my spare time and I created this blog in order to help people more and more and more:
http://answers.microsoft.com/en-us/profile/0f2a63a5-cd12-4cc2-a486-f967e966ca91?tab=MyQuestions
Please support to make this blog a better place for sharing knowledge and guidance.
Thank You All!
Google+

Slow Start Up?


If your computer is running too slow in start up and during usage, then you are in a right place.
I recommend autorun from Microsoft which you can find and download it from here:
http://technet.microsoft.com/en-us/sysinternals/bb963902
Also there are many other utilities there that you can use to improve your PC performance.
Please remember that you will require to unzip the file after you download the autorun from above link then you will need to run the autorun file as admin, therefore right click on it then select run as admin.
Please also remember NOT to disable items which you are not sure about, always do a research first or ask before disabling anything to avoid problems.